Maxime Thomas, founder of Maxi Lutins Events et Loisirs, was finding it difficult to manage his quotes, contracts and payments. Thanks to Lokki, he was able to centralize these tasks, increase efficiency and improve customer satisfaction, while boosting his company's online visibility.
My name is Maxime Thomas, I'm 26, and I launched Maxi Lutins Events et Loisirs almost three years ago. We're an events company specializing in the rental of mascots, bouncy castles, cotton candy machines and other festive equipment. We're expanding rapidly in the area, and events is a fast-growing field, especially after the difficult times at Covid when people were deprived of outings and leisure activities.
Before Lokki, we were using another software package, but we had problems with managing customer accounts, signing contracts online and making payments. It was a real headache. We looked for a solution that would simplify all this, and Lokki completely met our needs. Thanks to Lokki, we can now manage everything directly from the software: quotes, contracts, schedules and payments. It's a real relief for our team.
Since we started using Lokki, we've saved an enormous amount of time! We no longer have to chase down payments or deposits. Everything is centralized, both for us and for our customers. Our customers can now pay online, which makes everything quicker and easier. Lokki has also enabled us to improve our online visibility, which has helped attract new customers.
Save time and increase productivity
The best showcase for our company.
Improved customer satisfaction
"Lokki has saved us an incredible amount of time by centralizing all our administrative tasks, from managing advance payments to scheduling."
"Since we started using Lokki, our customers have been delighted to be able to do everything online, from booking to payment, in just a few clicks."
