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Renting is something new for us. The idea behind this activity was to let our customers test the bikes, but also to generate additional income over and above traditional bike sales.
I am the owner and manager of Culture vélo Lyon center. Our store mainly sells, repairs and rents bicycles, mainly in the leisure bike section, but also sells and rents related accessories.
Renting is something new for us. The idea behind this activity was to let our customers test the bikes, but also to generate additional income over and above traditional bike sales.
Our main support was a paper document, which we had the customer sign. Admittedly, this was rather tedious for our teams, and neither practical nor ergonomic on a day-to-day basis.
We chose Lokki to give our customersbetter visibility of our actions in rental management. We also wanted better day-to-day ergonomics in the management of the lease life cycle. Finally, we wanted to secure payment methods and associated guarantees, and benefit from year-round monitoring to better manage our rental activity.
Much faster processing of rental reservations
Secure payment methods
Reinsurance element vis-à-vis guarantors
On a day-to-day basis, it's easier to keep track of our reservations.
Thanks to our secure online payment and automated deposit system, you can rest assured.
