Crosnier I With my business booming, I can't do without Lokki!

Xavier Marchand est démonstrateur chez Crosnier et Fils, une entreprise de motoculture installée depuis 60 ans à Bonnelle, en région parisienne. L’entreprise de 50 salariés, qui vend et loue à des professionnels et des particuliers des engins complexes de jardinerie, est en plein essor, en raison de la hausse des prix des produits.

Tell us your story!

I'm 40 years old, and I'm a demonstrator for the Crosnier family business, which has been selling and renting motorized cultivation equipment for 60 years, in Bonnelle (Yvelines). We sell motorized cultivation equipment: machines for mowing lawns, pruning, and so on. We sell 70% to professionals (landscapers, town halls, racecourses), but also to private individuals. We started renting 20 years ago, because our customers were regularly experiencing breakdowns with their equipment. Over the years, we realized that rental was an indispensable solution, because equipment is now too expensive to buy.

The challenge of
Xavier

We have a very large stock to manage, so I used to spend all my time on the phone, which was horrendous. I needed software where my customers could book online easily, and where I could block damaged equipment, as our machines are sometimes immobilized for long periods.

How did Lokki help you? 

What's different is that the pre-bookings are perfectly done, with the names and contact details of the rental companies. Gradually, my customers got on board, and I was able to stop spending my day taking calls and instead record reservations by hand on a piece of paper.

With the help of Lokki

Less stress

Now, when I have 4 identical machines coming out, I know exactly where what is and I don't rent duplicates.

Time saving

Before, everything was on paper. I was on the phone non-stop to reserve this or that machine. Today, I save an enormous amount of time on my work.

Visibility

With Lokki, I have an immediate overview of my stock, my reservations and my organization. It's so much easier every day!

An indispensable tool for professional gardeners

"We rent out highly complex equipment which, when it breaks down, can be immobilized for a very long time. But our professionals need to rent machines in perfect condition immediately. So we need to have a very clear tool on which machines are available and which are not".

A practical tool for a large seasonal business

"We have a seasonal business and, from March onwards, we have a lot of bookings. Lokki has helped us manage this busy schedule smoothly and efficiently. All our renters are starting to get used to booking online, and it's very practical".

Google rating
5/5 out of more than 140 reviews

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